Department: Customer Service/Delivery
City Carriers have a starting wage of $15 to $20 per hour or more, on average. This is a full time position and is eligible for full federal benefits. Click "Pay Tables" for more details.
These valued postal workers are assigned a particular geographic area in which they deliver incoming mail and pick up outgoing mail on foot and/or in a motor vehicle.
Because City Carriers come face to face with the public, they must maintain a clean and neat professional appearance by wearing an approved uniform and have the ability to effectively communicate with others.
City Carriers are assigned a work schedule and are expected to work in consistently changing road and weather conditions.
The following tasks and responsibilities are performed and assumed by City Carriers:
- Route or case all classes of mail in sequence of delivery along an established route, rearranges and re labels cases as required,
- Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route.
- Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery,
- Handles undeliverable mail in accordance with established procedures,
- Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.
- Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.
- Uses portable electronic scanner as instructed,
- Delivers and collects charges on customs, postage-due, and C.O.D. mail matter.
- Delivers and obtains receipts for registered and certain insured mail.
- Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken,
- Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route,
- Furnishes customers with postal information and provides change of address cards and other postal forms as needed,
- Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.
- Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned.
- Check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held;
- Deliver stamps or other paper supplies to contract or classified stations and other designated delivery points;
- Serves at carriers' delivery window;
- Receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.